Refund policy

At Xanh Studio, each piece of jewelry is meticulously made to order, ensuring that it meets your specific preferences and requirements. I do not hold inventory of any items to reduce overuse of materials and resources. Due to the nature of made-to-order items, all sales are final and I am unable to accept returns, exchanges, or cancellations once your order has been placed.

Before placing your order, please review all product details, including sizing, materials, and customization options. If you have any questions or need further assistance, please feel free to reach out to me at xanhstudionyc@gmail.com. I am happy to customize any pieces to suit your personalized needs.

Your satisfaction is important to me, and I am committed to delivering high-quality, beautifully crafted jewelry. If your item arrives damaged or defective, please contact me within 5 days of delivery so we can work to resolve the issue.

Thank you for understanding and for supporting my small business :)